A security that comprises a unit in a trust and a share in a company, linked together so that one cannot be transferred or otherwise dealt without the other. In the case of listed securities, they are jointly quoted on the ASX as stapled securities. Charter Hall investors hold one Charter Hall Property Trust unit and one Charter Hall Limited share ‘stapled’ together and jointly quoted on the ASX under the code ‘CHC’.

Charter Hall Group is listed on the Australian Securities Exchange (ASX) under the code ‘CHC’. You can buy a security just like you would buy shares - through your adviser, stockbroker or an online broker. If you do not already have a broker you can call the ASX Broker Referral Service on 1300 300 279 or go to the ASX website.

As the securities of Charter Hall Group are listed on the ASX, their value can change throughout the day. 

To calculate the value of your investment, simply multiply the number of securities you hold by the current security price. 

The number of securities you hold can be found on your latest distribution advice, CHESS statement, or via contacting the Registry.

The current security price is available on this page or the ASX website.

Our security price can be found on our Investor centre page or the ASX website.

Dividends are paid to shareholders by companies out of their profits.

Distributions are paid to investors by trusts, such as the Charter Hall Group. Distributions are usually made up of income - for example, rental income - and may also include a capital payment to investors - for example, if a property was sold.

As a stapled security, CHC’s distribution consists of both a dividend from the Charter Hall Limited and a distribution from Charter Hall Property Trust.

Securityholders can receive their distributions by direct credit into a nominated bank account or can elect to reinvest their income through the Distribution Reinvestment Plan.

The DRP is currently inactive. If you have previously elected to participate in the DRP, your election will be automatically reinstated if the DRP is reactivated. If you have not elected to participate in the DRP or you would like to vary your participation, you can change your election online using the Investor Login facility, or you need to complete a DRP Application or Variation Form available from the Registry.

You are not required by law to provide  your tax file number (TFN) or exemption. However, if you do not provide your TFN or exemption, withholding tax at the highest marginal rate may be deducted from your distributions. If you have not provided your TFN or exemption and wish to do so, please contact the Registry, your broker, or use Investor Login to download the TFN form.

Our year-end for tax purposes is 30 June, at which time the components of the distribution are determined. The annual tax statement is mailed in August to all securityholders who received a distribution during that tax year. The statement includes information you require to maintain your taxation records such as your total annual distribution and taxation components.

To view and download your tax statement or obtain a replacement copy, use Investor Login. You will need your SRN or HIN along with your surname and postcode to log in.

For capital gains tax purposes, you need to apportion the cost of each stapled security and the proceeds upon sale over the separate assets that make up the stapled security. This apportionment should be done on a reasonable basis. One possible method of apportionment is on the basis of the relative net tangible assets of the individual entities which is provided on this page under Taxation Information.

You can elect to receive all communications electronically, including your distribution advice, notices of meeting, proxy forms, annual reports and annual taxation statements.

The benefit of this is you have access to information you need in an efficient and cost-effective manner that has minimal environmental impact.

Security and privacy of your details are important, so you will always be emailed a link to a secured, encrypted website rather than receiving any attached documents via email. If you wish to elect electronic communications simply sign in to Investor Login or contact the Registry directly for a form to complete.

How you update your address details depends on your individual circumstances. If you have a CHESS-sponsored holding (prefixed with an 'X') you must change your address through your broker. If you have an issuer sponsored holding (prefixed with an 'I') then you can update your address details by using Investor Login. 

To change previously advised account details, or request to receive distribution payments by direct credit into your bank account, you must provide written advice to the Registry.

Link Market Services
Unit Registry
Locked Bag A14
Sydney South NSW 1235

Telephone (local call cost): 1300 303 063
Telephone (outside Australia): +61 1300 303 063
Email: charterhall.reits@linkmarketservices.com.au

You can contact Charter Hall Group’s Registry using the following information.

Link Market Services
Unit Registry
Locked Bag A14
Sydney South NSW 1235

Telephone (toll free within Australia): 1300 303 063
Telephone (outside Australia): +61 1300 303 063
Fax: +61 2 8280 7134
Email: charterhall.reits@linkmarketservices.com.au
Website: www.linkmarketservices.com.au

The manager of Charter Hall Group is Charter Hall Funds Management Limited, and you can contact them using the following information.

Charter Hall Funds Management Limited
GPO Box 2704
Sydney NSW 2001

Telephone: 1300 365 585 (local call cost)
Fax: +61 2 8908 4090
Email: reits@charterhall.com.au

Any securityholder wishing to lodge a complaint should refer to our Complaints Guide for relevant contact details.