Going further to create better outcomes for all

For us sustainability is the way we deliver on our purpose, to secure a better future for all. Our values drive us to think bigger, do better and go further to create value.

Understanding our strengths and listening to our stakeholders has focused our environmental, social and governance initiatives where we can have the greatest impact and influence - acting on climate change, increasing the strength of our communities and embedding a high standard of ethics in our actions.

Learn more about how we go further using the links below


Charter Hall High Education Brochure

Latest Report

Find out more about our approach to sustainability and our FY19 achievements.

View Report

Strategic Framework

A sustainable approach to tomorrow

We’ve created a framework to help define and set specific sustainability objectives for our business. Drawing on our guiding principles, and aligned with our corporate strategy, it enables us to be more accountable and work towards delivering long-term outcomes that are positive for all.

Guided by our purpose, to secure a better future for all, and through stakeholder engagement, we've identified where we should focus our environmental, social and governance efforts.

Issues that are important to us



Climate resilience

Resilience: understanding and managing climate change and environmental risk and adaptation

Energy and carbon: reducing emissions, investing in renewables and more efficient buildings

Water: conserving water resources Waste: reducing waste and increasing recycling



Engagement and inclusion 

Community: building inclusive communities and creating more employment opportunities

Employee: creating great employee experiences and a place where people belong

Customer: creating inclusive spaces and engaging experiences

Wellbeing: caring for the health, safety and wellbeing of our people and customers




Responsible business

Governance: business ethics and compliance 

Compliance: responsible and sustainable supply chain and ethical behaviour and standards

Data security: actively protecting the privacy of individuals and companies

Our response

Act on climate change

Like many companies, we’re responding by accelerating efforts to embed low carbon targets within our business model. Our strategy and investment decisions are also aligned with the UN Principles for Responsible Investment, whose signatories collectively report over $80 trillion in assets under management.

Increase the strength of our communities

Charter Hall is committed to embedding a culture of openness, alongside a safe, equitable and inclusive environment for our employees, partners, customers and community.



Embed a high standard of ethics into our actions

Our refreshed purpose and values strengthen our high ethical standards and our sustained focus on our sustainable supply chain and ethical behaviour across our business for all stakeholders, including local communities, tenants, employees, securityholders and suppliers.

Sustainable development goals - climate action

Sustainable development goals - Decent work and economic growth

Sustainable development goals - Peace, justice and strong institutions


Strategic Pillars


Climate Resilience

Smart solutions make a difference - We have a footprint in over 100 communities across Australia, and we want to create a positive legacy with these communities.

This means by creating and maintaining high-performing, environmentally efficient and resilient assets, we can not only minimise our carbon emissions and environmental impacts, we can also help our stakeholders combat issues important to their business.

Learn more

FY19 Achievements

100% reduction
Set a target of 100% reduction in Direct (Scope 1 and 2) emissions by 2030
Renewable energy
Increased our renewable energy footprint in partnership with our tenant customers
Solar roll out

Commenced Stage 1 solar roll out program for retail across 15 shopping centres

Taskforce alignment

Completed investigation into alignment with the Taskforce for Climate-related Financial Disclosures (TCFD) Framework


Engagement and Inclusion

We embed a culture of openness, alongside a safe, equitable and inclusive environment for our employees, partners, customers and community.

Learn more



FY19 Achievements

Over $1.8m

or 37,997 square meters in space utilised by community organisations and for health and wellbeing activities.

Invested $775,000

in community programs and services.


employee engagement 


of our employees engaged in 378 employee volunteer days


Responsible Business

We're committed to maintaining high ethical, environmental and social standards and to continuously improving their application throughout our operations, practices and supply chain.

Learn more

FY19 Achievements

UN Global Compact

Became a signatory to the UN Global Compact

Human rights

Developed a human rights framework

Modern slavery

Contributed to the Property Council of Australia's efforts to tackle modern slavery 

Taskforce alignment

Investigated alignment with the Taskforce for Climate-related Financial Disclosures (TCFD) Framework

Signatory to the United Nations Global Compact


UNCG logo

We're committed to the UN Global Compact corporate responsibility initiative and its principles in the areas of human rights, labour, the environment and anti-corruption.

View our sustainability report for our Communication on Progress in implementing the principles of the United Nations Global Compact and supporting broader UN goals.

Learn more

Building better futures

Building community through technology

Discover how we are crafting work spaces that are responsive to the needs of our tenants and our people.

Partnering with our customers to create sustainable outcomes

Find out how Caroma's state-of-the-art logistics facility is paving the way for sustainable warehouses.

Powering solar through strategic partnerships

The solar energy of our assets is producing the equivalent to powering 1,200 homes...

Inclusion through meaningful employment

How we're providing meaningful employment and a sense of social inclusion to local people from disadvantaged groups.

Wesley Mission David Morgan Centre

In the right hands, 1% is a big deal

Committed to making a positive impact on communities, we’re the first Australian property company to join the international Pledge 1% philanthropy movement.


Find out how we contribute

Information on this page was updated with the publication of our 2019 Sustainability Report.