The Wholesale A unit class is open for investment.
The current buy spread is nill and the current sell spread is 2.5%
Please note the unit price is placed on hold during the time taken to process distributions.
Past performance is not a reliable indicator of future performance. For more information see the Product Disclosure Statement.
The fund's distributions are payable quarterly in arrears between 15 and 20 days after the quarter ending March and September and between 20 and 25 days after the quarter ending June and December. Distribution rates are set annually at the beginning of each financial year. However, the distribution rate may change on occasion if it is in investors' best interests to do so. Any change to the distribution rate will be published here and notified in the quarterly report sent to investors.
DOF's distribution rate from 1 July 2020 is 8.50 cpu p.a (Wholesale A units).
Australian and New Zealand resident investors may reinvest all of their distribution entitlement for Ordinary Units. Any distribution reinvested will be invested at the ex-distribution entry price prevailing on the last day of the period. There is currently no buy spread and a 2.5% discount to the entry price for reinvested distributions.
Existing investors can access information on their holding through InvestorServe, a secure online facility hosted by the registry, Boardroom. Investors can view details of their holding, update personal information or communication preferences and download historical statements or correspondence.
If you are having trouble accessing InvestorServe or you aren’t registered yet, call the registry on 1300 137 895.
The fund's year end for taxation purposes is 30 June, at which time the net income and the components of the distribution are determined. The total annual distribution is advised in the Annual Tax Statement, mailed to investors in August.
To access your Annual Tax Statement please login to InvestorServe or contact registry.
Withholding tax to be applied to foreign investors
DOF is a managed investment trust for the purpose of subdivision 12-H of the Taxation Administration Act 1953 (Cth). These components are provided solely for the purposes of subdivision 12-H and should not be used for any other purpose.
Distribution history for the purpose of Subdivision 12-H.
A taxation guide has been produced to assist investors in completing their income tax return. The guide provides general information only and should not be relied on, and does not constitute taxation advice.
The Fund remains open and has five-year investment terms. This information is for investors looking to redeem their investment.
As per the product disclosure statement dated 1 March 2019, Charter Hall Direct Office Fund provides Limited Withdrawal Offers and Liquidity Events.
Limited Withdrawal Offers
Limited Withdrawal Offers are intended to be made every six months, subject to the Fund having available liquid assets. Limited Withdrawal Offers are notified via the quarterly report and published on this website.
There are currently no Limited Withdrawal Offers open.
Expected January 2021
Expected February 2021
Expected March 2021
|Notification||Open Date||Close Date||Payment Date||Notes|
|June 2021 |
|30 July 2021||20 August 2021||6 September 2021||View the investor letter for further information|
|December 2020 quarterly report||29 January 2021||19 February 2021||5 March 2021||View the investor letter for further information|
|June 2020 |
|31 July 2020||21 August 2020||4 September 2020||View the investor letter for further information|
|31 July 2019||23 August 2019||6 September 2019|
|December 2018 |
|31 January 2019||22 February 2019||5 March 2019|
31 July 2018
24 August 2018
4 September 2018
31 January 2018
23 February 2018
2 March 2018
28 July 2017
18 August 2017
1 September 2017
27 January 2017
17 February 2017
3 March 2017
29 July 2016
19 August 2016
3 September 2016
5 February 2016
26 February 2016
8 March 2016
Liquidity Events will be offered every five years. Subject to its obligations at law, the Responsibility Entity will endeavour to provide liquidity for all investors wishing to redeem all or some of their investment.
The next Liquidity Event is expected to occur in December 2024 and all investors will be notified at that time.
6 November 2019
8 November 2019
17 December 2019
24 February 2020
General information about liquidity
DOF is an illiquid investment and is not open to daily withdrawals.
When a Limited Withdrawal Offer or Liquidity Event is open, a form will be available on this website. Please note that withdrawal or liquidity forms are not general and are specific to each offer.
When participating in Limited Withdrawal Offers or Liquidity Events you can go online to InvestorServe to confirm that your form has been received or you can call the registry on 1300 137 895 to request confirmation of receipt. Any forms received after the close date will not be valid.
The amount you receive when you participate in a Limited Withdrawal Offer or Liquidity Event is the number of units you redeem multiplied by the unit price as at the date of payment, less any sell spread. All offers may be cancelled, deferred, scaled back or suspended in exceptional circumstances. Refer to the PDS for further details.
Distributions for DOF are payable quarterly in arrears between 15 and 20 days after the quarters ending March and September and between 20 and 25 days after the quarters ending June and December. Further information can be found on the Investor Centre page.
DOF has rolling five year investment terms.
The fund was relaunched in 2014 with an initial term ending in or around December 2019. Following the conclusion of the initial term, the fund will have rolling five year terms.
A unique identifier issued by APIR® to participants and products within the financial services industry. DOF's APIR® code is MAQ0842AU (Wholesale A units), MAQ0433AU (Retail units), MAQ0650AU (Ordinary units) and MAQ0448AU (Wholesale units).
DOF is not open to daily withdrawals.
DOF is an illiquid investment and investors should expect to redeem their investment in the fund only when it is wound up, or through a Limited Withdrawal Offer or Liquidity Event.
As per the fund's product disclosure statement, DOF provides Limited Withdrawal Offers and Liquidity Events.
Limited Withdrawal Offers are intended to be made every six months, subject to the fund having available liquid assets. Liquidity Events will be offered at the conclusion of each five year investment term.
Please refer to the Liquidity section of the Investor Centre and the product disclosure statement for additional information.
Units in DOF are also transferable and investors may elect to sell their units privately.
We cannot assist investors to find a buyer for their units. However if an investor does find a willing buyer and negotiates the sale of their units, a standard transfer and application form will need to be completed by each party and sent to our registry for processing. Forms are available for download on the Documents & Forms page.
DOF also has relief from ASIC to pay redemption requests received from investors who are suffering financial hardship. If you qualify for financial hardship you may be able to access some or all of your investment. Please refer to the FAQ titled 'Can I withdraw my investment in the fund if I am suffering hardship?' for additional information.
A Limited Withdrawal Offer is a way for us to assist investors who wish to access their capital by offering an opportunity to redeem their investment.
As per the DOF product disclosure statement, Limited Withdrawal Offers are intended to be made every six months, subject to the fund having available liquid assets.
Charter Hall intends to notify investors of upcoming Limited Withdrawal Offers via the quarterly report. Additional details will be published under the Liquidity section of the Investor Centre.
To participate in a Limited Withdrawal Offer, investors will need to complete a withdrawal form and submit completed forms to the registry for processing. Withdrawal forms will be made available for download in the Investor Centre once a Limited Withdrawal Offer has opened.
To check correspondence has been received, please go online to InvestorServe at any time. Alternatively, you can call our registry on 1300 137 895 to request confirmation of receipt. Please ensure you provide your investor number when making any enquiries about your investment.
Any forms received after a Limited Withdrawal Offer has closed will not be counted or valid and will not receive a redemption.
The amount you receive from a Limited Withdrawal Offer will depend on the total value of all requests received. As a result, the amount you receive may be less than the amount you have requested. If the total value of requests from investors exceeds the amount available, you will receive a percentage of your requested amount.
The Australian Securities & Investments Commission (ASIC) may grant operators of property funds the ability to provide an early withdrawal mechanism for investors where there is hardship, in preference to all other investors. DOF has received relief from ASIC to pay redemption requests received by investors who are suffering financial hardship. If you qualify for financial hardship, you may be able to access some or all of your investment.
The minimum withdrawal amount is $10,000 (subject to change and management's discretion). If a withdrawal request is received which would result in you holding less than the minimum withdrawal amount and your hardship redemption meets the ASIC criteria, your entire investment may be redeemed.
The maximum withdrawal amount investors can apply for through a hardship request is the lesser of:
Different application processes apply dependent on the investor type.
Where a person has invested indirectly through an entity such as a superannuation fund, master trust or wrap account (also referred to as an Investor Directed Portfolio Service or ‘IDPS’), please refer to the documentation and processes pertaining to the IDPS.
A hardship application must be made on behalf of the person who is seeking a withdrawal based on hardship. This is done by completing the appropriate withdrawal application form and attaching it to the hardship statutory declaration completed by the individual experiencing the hardship.
The superannuation fund, master trust or wrap account investor must comply with any obligations under the terms of the relevant trust or arrangement under which it acts and all other applicable laws.
For direct investors in the fund, please note that an investor must have exhausted all other avenues to access sufficient funds including applying for financial hardship through the investor's superannuation fund and applying to Centrelink for assistance. This information is to be attached to a hardship withdrawal application form and mailed to the fund's registry.
An investor suffering from hardship must:
Send the relevant forms and supporting documents to:
Charter Hall Direct Property Management Limited
GPO Box 2704
Sydney NSW 2001
Each hardship claim is assessed on an individual basis according to the ASIC hardship criteria and supporting documentation. Whilst every effort will be made to process hardship claims on a quarterly basis, it may take longer to fully assess and process a successful hardship claim.
If a hardship request meets the ASIC criteria and is approved, payment will be made as soon as practical and will usually be around 30 days after approval is granted.
It is intended that hardship redemptions will be available to investors whilst the fund has sufficient liquid assets required to operate the fund in the best interests of all investors. The hardship policy may be suspended, cancelled or modified at any time.
If a hardship redemption is approved, the withdrawal of units in the fund will be based on the sell price at the date of approval. See the Unit price section for the latest available unit price.
Yes, you can apply for redemption under the hardship policy in addition to applying for redemption under a withdrawal offer. Please note a redemption request under the hardship policy is subject to additional criteria.
Yes. Holders of Retail, Wholesale and Ordinary units may elect to have their holding reclassified as Wholesale A units. Conditions apply. Please consult your adviser, then contact us on 1300 652 790 or email firstname.lastname@example.org for further information.
The option to reinvest your distributions is only available to Australian or New Zealand resident investors and only applies to DOF Wholesale A Units. Please refer to the Distribution section of the Investor Centre and the product disclosure statement for additional information.
You are required to provide written notification to note the death of an investor on our register.
From July 2021, a deceased estate's holdings can be redeemed at any time, subject to certain limits. The following entities are eligible to make a deceased estate redemption request:
Please see “Can deceased estate investments be redeemed?” for further information.
If the entity is not eligible to make a redemption request, or does not wish to redeem, the following documentation is required depending on your circumstances:
Individual account (Australian unitholding) with probate:
Individual account (Australian unitholding) without probate:
Individual account (Australian unitholding) without probate or will (holding valued at less than $20,000):
Joint account or joint executors of a super fund (Australian unitholding):
Joint account or joint executors of a super fund (Australian unitholding):
Sole Director of a Company:
Contact our registry on 1300 137 895 for further information on administering a deceased estate or for information on overseas unitholder or company matters.
From July 2021, a deceased estate's holdings can be redeemed at any time, subject to certain limits.
The following entities are eligible to make a deceased estate redemption request:
The following entities are not eligible for deceased estate redemption requests:
A deceased estate redemption request can be made at any time; there are no set redemption windows. The expected turnaround time for payment of a deceased estate redemption, or notification of its rejection, is 30 days.
Redemptions will be processed on the date the request is approved using the unit price that day minus the sell spread. For the current unit price and sell spread, click here. It is not possible to backdate a request.
Deceased estate redemptions may be cancelled, deferred, scaled back or suspended in exceptional circumstances such as where it is impracticable to offer liquidity or it would not be in the best interests of remaining investors for liquidity to be offered.
Please note, all supporting documentation relating to notification of a deceased estate must be originally certified copies, see here for further information.
Information for financial advisers
For investments held on wrap platforms, the investment first needs to be transferred off wrap to a direct holding. Please contact your local BDM for further information.
If you have multiple clients with deceased estates you may be eligible to submit a single request, please contact your local BDM for further information.
You may speak to your financial adviser, other professional adviser, our registry Boardroom and/or Charter Hall.
Alternatively you can log on to Charter Hall InvestorServe or contact our registry on 1300 137 895 for account or administrative issues including:
You can also call the unit registry for assistance with logging into InvestorServe on 1300 137 895.
The value of your investment can be calculated by multiplying the number of units you hold by the fund’s current unit price. You can find the number of units you hold on your distribution or transaction statement and the latest unit price can be found on the investor centre page for the relevant fund.
Alternatively, you can log on to Charter Hall InvestorServe or contact our registry. Please ensure you have your investor number when requesting this information.
Annual taxation statements are mailed to investors in July/August for each separate investment held. The annual taxation statement shows the taxation components of the distribution payments made throughout the year. Investors should wait to receive this statement before lodging their tax return. Please contact your tax adviser should you have any questions on the information contained within the taxation statement.
To notify a change of your details, please log on to Charter Hall InvestorServe. Alternatively, please advise our registry in writing using the relevant form based on your circumstances. Registry forms are available for download on the Documents & Forms page.
Please note the important requirements you should attach to your completed change of details form, as appropriate:
Change of name by marriage:
Change of name by divorce:
Change of name by deed poll:
Change of company name:
Forms are to be returned to:
Boardroom Pty Limited
GPO Box 3993
Sydney NSW 2001
Phone: 1300 137 895
Yes, a transfer takes place when you decide to sell all or part of your investment to another person or entity.
A transfer is a change of ownership of units within the same fund. A separate standard transfer form is required to transfer your holding for each registered holding.
Please seek financial advice.
The standard transfer form can be found on our Documents & Forms page.
Please note that when a transfer takes place, our registry treats this as a new holding, even if it is a simple name change with the same trustees or company directors. Therefore all banking details, tax file numbers, Australian business numbers (ABNs) and adviser details will need to be provided on the new transfer form.
If you do not provide your tax file number on your original application form, you can provide it at any time in the future. Please note it is not compulsory to quote your TFN, however withholding tax will be taken from any payments from Investors who elect not to provide their TFN. These investors will then be required to claim the withholding tax through their annual tax return. The tax file number form can be found on the Documents & Forms page.
If you are required to submit a certified copy of any original document, an authorised person needs to certify that the copy is a true copy of the original. A document can be certified by one of the following persons:
What must the certifier do?
The certifier must confirm the copy is certified as a true copy of the original documentation and clearly state their name, category and date of certification. An example of appropriate certification wording is:
“I certify this (and the following pages each of which I have signed/initialled) to be a true copy of the document shown and reported to me as the original.”
Please note certification is only accepted if within two years of the date of certification.
If you have appointed an adviser on the application form or by using the adviser appointment form, your investment may be subject to an adviser professional fee for service as mutually agreed and instructed to us on the form. The fee can be a percentage of the application amount or a dollar value. If no adviser is appointed there will be no fee deducted. Please contact your adviser for more details or our registry on 1300 137 895.
Individual taxation outcomes as a result of a withdrawal will depend on a number of factors including, but not limited to, exit price, length of investment, and the structure of the investing entity.
Charter Hall is unable to provide taxation advice. We recommend that investors seek taxation advice regarding any withdrawal proceeds.
Charter Hall Direct Property Management Limited (Issuer) confirms it has a legally compliant dispute resolution system that is, and will continue to be, available to retail clients who invest in the Issuer’s products via Investor Directed Portfolio Service (IDPS) or IDPS-like platforms, as if the investor was a direct investor. We confirm this includes a compliant internal dispute resolution procedure and membership of one or more dispute resolution schemes.
For enquiries regarding your personal holding in a fund. This includes account balances, unit price and distribution enquiries, requesting a statement, changing contact details and assistance with investor online facilities. Please have your investor number (as shown on your distribution statements) ready to quote.
GPO Box 3993, Sydney, NSW, 2001
The responsible entity of and issuer of units in the Charter Hall Direct Office Fund (ARSN 098 151 323) (Fund) is Charter Hall Direct Property Management Limited (CHDPML) (ABN 56 073 623 784; AFSL 226849). CHDPML as responsible entity for the Fund has issued a Product Disclosure Statement (PDS) dated 1 March 2019, and any supplementary PDS, which set out the offer to apply for units in the Fund, and has made a target market determination (TMD) for the Fund. This website is not intended to be and does not constitute a Product Disclosure Statement or disclosure document as those terms are defined in the Corporations Act 2001 (Cth). It does not constitute an offer for the issue sale or purchase of any securities or any recommendation in relation to investing in any asset. This website has been prepared without taking account of any particular investor's objectives financial situation or needs. While every care has been taken in the preparation of this website, CHDPML does not make any representation or warranty as to the accuracy or completeness of any statement in it, including without limitation any forecasts or opinions, and persons viewing this website should conduct their own inquiries and investigations. Forecasts, opinions and estimates provided on this website are based on assumptions, contingencies and market conditions which are subject to change without notice, and may involve significant elements of subjective judgement and assumptions as to future events which may or may not be correct, and should not be relied upon as an indication of future performance. Past performance is not a reliable indicator of future performance. Distribution forecasts are subject to risks outlined in the PDS and distributions may vary in the future. The information contained on this website is subject to change, and CHDPML is not responsible for providing updated information to any person. To the maximum extent permitted by law CHDPML disclaims all liability for any loss or damage which may arise out of the provision to or are by any person of the information contained on this website. All figures stated herein are in Australian dollars unless otherwise stated. If you are considering an investment in any Fund (or making a decision about continuing to hold units in any Fund) you should read the PDS in its entirety and consider the information set out in the PDS in relation to the offer. The PDS sets out the benefits and features of the Fund and the risks of, and fees and costs associated with, investing in the Fund. You can request a copy of the PDS and the TMD, free of charge, by calling CHDPML on 1300 652 790 and they are also available on this website or by contacting your financial adviser. Applications for units in in any Fund can only be made under the application form enclosed with the relevant PDS. As this website has been prepared without taking account of any particular investor's objectives financial situation or needs, it is important that you consider the PDS for the offer and seek appropriate professional advice having regard to your objectives financial situation and needs before making any investment decision in relation to the offer or the Fund. CHDPML does not receive fees in respect of the general financial product advice it provides, however it will receive fees for operating the Fund, in accordance with the Fund’s constitution. Entities within the Charter Hall Group may also receive fees for managing the assets of, and providing resources to, the Fund which are generally based on the value of the Fund’s assets. For more detail on fees, see the PDS. Any investment is subject to risk, including possible delays in payment and loss of income and principal invested. You should read the PDS for a description of the risks associated with investing in the Fund. You should read the TMD for a description of the target market of the Fund. Neither CHDPML nor any of its associates, related entities or directors guarantee the performance of any investment or the repayment of monies invested. If this website states that any Fund has been rated or has received a rating, you should be aware that ratings are only one factor to be taken into account when deciding whether to invest in the Fund.