Stakeholders
Creating value together
Our stakeholders include a broad range of internal and external parties. We’re proud of the deep, trusted relationships we’ve built. By actively engaging with them and understanding their needs, we evolve our approach – driven by shared goals and long-term success.
First Nations
We are committed to reconciliation through our Innovate Reconciliation Action Plan, focusing on fostering employment partnerships across our value chain and supporting educational initiatives within our organisation, industry and communities.
Community
We support communities through employee volunteering activities, co-funding grants and targeted initiatives that address local needs and create lasting social impact. Our state-based employment partnerships create pathways to employment for vulnerable young Australians. We are active contributors to the Property Industry Foundation.
What we focus on
- Creating opportunities by integrating Aboriginal & Torres Strait Islander business partnerships across our operating model and enabling wealth creation through our fund management expertise.
- Building capability through the development of our First Nations Employment and Cultural Learning strategy and promoting educational initiatives within our organisation and communities.
- Strengthening engagement by implementing stakeholder plans and deepening partnerships with Aboriginal & Torres Strait Islander organisations.
What we focus on
- Partnering with purpose by working with social enterprises and community organisations to understand and address issues where our business can make a meaningful difference.
- Supporting inclusion and resilience through volunteering efforts, emergency relief and programs that assist communities facing cost-of-living pressures and hardship.
- Maximising impact by co-funding initiatives, creating employment pathways and directing support to vulnerable groups and disaster-affected communities.
Employees
We foster a connected and inclusive workplace through regular leadership-led Meet Ups and Executive-led divisional forums. Our people engage in wellbeing and learning programs, annual culture surveys and have access to internal channels like our intranet, podcast and social network. We also provide a safe and confidential channel to raise concerns.
Government and industry
We maintain strong relationships with government and industry bodies through regular engagement, active participation in advisory groups and contributions to policy and sector development. These partnerships help us align on community needs and drive progress across the property sector.
What we focus on
- Embedding purpose, values and diverse perspectives to foster our entrepreneurial and inclusive culture.
- Evolving structure and ways of working to futureproof performance and unlock potential.
- Investing in talent and capabilities to attract, retain and enable the delivery of our business strategy.
What we focus on
- Partnering on solutions to address challenges facing the property industry and the communities we serve.– Providing input on key government consultation papers and policy development.
- Advocating for sustainability through active roles in industry associations and the development of rating tools for buildings. Our Office CEO is the President of the Property Council and we have various active memberships, which can be found here.
Investors
We maintain trusted, long-term relationships across market cycles by understanding our investor, unique strategies and sharing transparent fund information, as well as market insights. Through regular perception studies and one-on-one engagements, we actively seek feedback to enhance our approach.
Supply chain partners
We actively engage with our supply chain partners through regular meetings, reporting, deep-dive workshops and the use of our Supplier Portal to promote responsible practices and drive shared value across our operations.
What we focus on
- Fostering collaboration and innovation by building meaningful partnerships, co-creating solutions and curating forums for insightful dialogue.
- Enhancing transparency and trust through regular portfolio updates, annual fund reports and clear communication.
- Generating mutual success by investing alongside capital partners and continuously improving satisfaction levels and investor experience.
What we focus on
- Promoting accountability by requiring annual acceptance of our Supplier Code of Conduct and monitoring modern slavery and human rights risks.
- Enhancing collaboration through workshops, transparent communication, alignment on ethical supplier practices and pre-qualifying suppliers via Property Council surveys.
- Creating social impact through directing procurement spend toward social enterprises and First Nations businesses.
Tenants
We build strong, collaborative relationships with our tenant customers through direct engagement, deep-dive sessions and co-creation workshops. By understanding their business strategies and seeking feedback, we tailor support across the customer lifecycle. Experiences within our assets, from placemaking activations to shared ESG insights, strengthen our building communities.
What we focus on
- Partnering to support strategic outcomes and solve challenges.
- Enhancing tenant customer experiences, and satisfaction through proactive engagement.
- Embedding wellbeing, inclusion and cultural recognition initiatives across our assets.
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