You are required to provide written notification to note the death of an investor on our register.  

The death of an investor can be notified by sending either:

• a letter from a solicitor;
• a letter from the executor on letterhead; or
• a certified copy of the death certificate.

Please also send new bank account details with the written notification if they are required.

Once the notification has been made, there are two options: apply to redeem the investment or keep the investment by transferring it to a surviving holder or beneficiary.

Option 1: Apply to redeem the investment

From July 2021, a deceased estate's holdings can be redeemed at any time, subject to certain limits, including a maximum request of $500,000 per investor per fund. The following entities are eligible to make a deceased estate redemption request:

• Individual holding where the individual is deceased
• Joint holding where all holders are deceased
• SMSFs where all members are deceased

The following entities are not eligible for deceased estate redemption requests:

• Companies
• Trusts
• SMSFs with individual trustees with surviving members

• SMSFs with a corporate trustee with surviving members

• Joint holding with a surviving holder. Please complete the Surviving Holder Form instead.

If eligible to request a redemption, please complete the Deceased Estate Withdrawal Request Form (Direct) and provide all required supporting documentation described in the form. Please note, all supporting documentation relating to notification of a deceased estate must be certified copies.

Redemption requests are reviewed at the beginning of each month. If the request is approved, payment will usually be made around 30 days after approval is granted. Redemptions will be processed on or around the 15th of each month using the unit price that day minus the sell spread. It is not possible to backdate a request.

Deceased estate redemptions may be cancelled, deferred, scaled back or suspended in exceptional circumstances such as where it is impracticable to offer liquidity or it would not be in the best interests of remaining investors for liquidity to be offered.

Please send all documentation to the Charter Hall registry team at registry@charterhall.com.au.

Information for financial advisers

For investments held on wrap platforms, the redemption request can be managed by the wrap platform directly using the Deceased Estate Withdrawal Request Form (Wrap) or you can transfer the investment off wrap to a direct holding and deal with Charter Hall directly. Please contact your local BDM for further information.

• Certified copy of Grant of Probate or Letters of Administration (required for all holdings valued at more than $20,000)
• s1071B form (if applicable – this is only relevant if a probate is obtained outside Victoria, where the units are registered, to ensure that probate has not been applied for in more than one state or territory)
• Standard transfer and application form

Individual account (Australian unitholding) without probate (only possible if the holding is valued at less than $20,000):

• Certified copy of death certificate
• Certified copy of will
• Small Estate Indemnity Form
• A statutory declaration stating that probate has not been requested in any state and no one is contesting the will

• Standard transfer and application form

Joint account or joint executors of a super fund (Australian unitholding):

• Certified copy of death certificate

• Surviving Holder Form

• Confirmation of tax file number

Sole Director of a Company:

• Certified copy of death certificate

• ASIC search confirming the appointment of the new director
• Certified copy of the notification to ASIC (form 484), signed by the new director

Contact our registry on 1300 137 895 for further information on administering a deceased estate or for information on overseas unitholder or company matters.