The following topics were identified as being of high or very high importance. The asterisked topics listed below are in the top ten for both internal and external stakeholders. The following topics informed our sustainability framework.
Building resilience for our business, properties and communities, against the physical impacts of climate change and preparing for changing regulations and markets in a low carbon economy.
Increasing energy efficiency and use of renewable energy across our operations and developments
Reducing greenhouse gas emissions across our operations and developments.
Minimising the generation of waste and increasing recycling.
Increasing water efficiency across our operations and developments.
Protecting, restoring and, where possible, creating opportunities to improve the natural environment in and around our operations.
Supporting and contributing to the strength of local communities where we operate. This includes the promotion of social inclusion through employment for vulnerable young Australians.
Meeting the business needs of our tenant and investor customers, resulting in a sense of belonging and satisfaction in our assets.
Creating a culture and environment which enables our employees to give their best and maintain a positive attitude towards the organisation.
Investing in the learning and development of our people to ensure that we retain a workforce that can deliver on our objectives and is future ready.
Promoting diversity and inclusion, respecting and valuing differences in gender, identity, sexual orientation, religion, disability, age, ethnicity and first peoples, as well as diversity of thought and experience.
Investing in and adopting new technology and innovations in our assets and in partnership with our customers.
Conducting our business activities in line with the highest ethical standards, as well as complying with all relevant regulations.
Safeguarding data and networks from cyber threats and ensuring the confidentiality and security of personal information.
Facilitating procurement practices and supply chain management in a responsible and sustainable way, managing issues such as human rights, modern slavery and environmental impacts.
Ensuring a fair return to our providers of capital over the long term, through the responsible and sustainable management of our business.
Where possible, seek to ensure that Charter Hall's developments and operations support local economies, particularly through job creation and local sourcing.