Earn CPD hours right-arrow

Earn your CPD hours by watching our live or on demand webinars. You will hear a quarterly update from Steven Bennett, Direct CEO on the performance of our Charter Hall Direct suite of funds.

By viewing these webinars for the majority of their duration, you will be eligible for CPD.

CPD webinar on demand

Charter Hall Direct Unlisted Property Funds Quarterly Update- September 2020

Access the webinar

Watch the recording of the September quarterly update to receive 0.5 hours of FPA-accredited CPD.

Live CPD webinars

Watch this space for more information on our
live CPD webinar in February 2021!

Hear from Direct CEO, Steven Bennett who will provide a quarterly update on all open and fixed-term funds in our Charter Hall Direct suite.

Steven Bennett

Steven Bennett

Direct CEO, Charter Hall

Steven Bennett is Direct CEO at Charter Hall and manages more than $6 billion of Australian real estate of behalf of self managed super funds, high net worth and direct investors. His day-to-day responsibility includes overseeing asset management and tenancy matters, managing the financial structure of the funds and stakeholder communications.

Technical support

Frequently asked questions

Which browser should I use?

Chrome or Firefox will work best.

The message "User Already Logged In" displays when attempting to log into the webinar

Possible resolutions:

 

  • You can only be logged into the webinar once at a time. If you're attempting to access from two locations (such as mobile and a computer), first log out of the original location before attempting to login to the webinar at a second location.
  • The webinar may already be open in your browser, not allowing you to login. Ensure the webinar isn't minimised or open in another browser tab.

"An error occured while saving this registration.." is appearing on screen

 

You can only access the webinar page 15 minutes before the webinar goes live. Close and re-enter the site when the time is appropriate.

I can see the video, but I do not hear the audio

Possible resolutions:

  • The webinar may not have started yet. Verify the start time of the webinar. If you have logged in early you may not hear audio or see video until the webinar begins.
  • Audio will be broadcast through your computer speakers. Verify that your speakers are turned on and the volume is turned up. Then, make sure that your computer's audio is not muted from within the operating system. There is a volume controller in the lower left corner of the webinar window. Make sure that the slider is set at an adequate level.

I adjusted the video window size, how do I go back to the original window setting?

Click on the 'Restore' icon, located towards the bottom of your screen. ‘Restore’ will change all window sizes back to the original layout when you first logged in to the event.

I closed one of windows (video/bio/Q&A), how do I get it to appear again?

Click on the icons highlighted below, located towards the bottom of your screen. They will bring the corresponding window(s) back up on your screen in the original layout when you first logged in to the event.

Can I ask a quesion?

If you have a question, simply locate the ‘Q&A’ tab on the webinar page. Type your question into the ‘Enter a question here’ field and click on the ‘Submit’ button. While you might not see your question after it has been submitted, it has been delivered to the speaker and/or moderator. Our team will get back to you at the conclusion of the webinar..

 

Video or audio playback is choppy

Possible resolutions:

  • If you are on a slow internet connection or on a shared network, you may experience moments of buffering or choppiness.
  • Your network may not be fast enough to display high quality streaming video. Try to limit other activity (such as downloads, file sharing programs, video streaming) on your internet connection.
  • Confirm a strong internet connection and hardwired to the webcast, if possible.
  • Close other browsers, browser windows and/or programs. Running other applications can slow down your computer due to the drain on your CPU and bandwidth.
  • If you’re connecting via a VPN, please close your VPN software and connect directly to the internet. Some VPNs, proxy servers and other security tools can interfere.

Can I view the webinar on a mobile device or tablet?

The event can be viewed from a mobile device or tablet. View requirements below.

I can access the webinar, but I cannot view the video/video is frozen

Possible resolutions:

  • Refresh the webinar by selecting the ‘Refresh’ icon within your window browser or closing and re-launching the webinar.
  • Close other browsers, browser windows and/or programs. Running other applications can slow down your computer due to the drain on your CPU and bandwidth.
  • If you experience connectivity issues and are connecting via a VPN, please close your VPN software and connect directly to the internet. Some VPNs, proxy servers and other security tools can interfere.

I haven't received my CPD certificate

If you viewed the webinar for the amount of time required to be eligible for 0.5 hours of FPA-accredited CPD, your certificate will be emailed to you. Check your junk or spam folders for an email sent from 'chg@theonlinexpo.com' if you are unable to see it in your inbox.

 

Please note, we do not submit CPD on your behalf. 

I have attempted to solve my technical issues and am still having difficulties

Want to know more?

Scott McLennan
Head of Distribution
Renee Oldfield
State Distribution Manager WA & SA
Marco Triani
Investor Relations & Distribution Manager
Craig Harding
Business Development Manager
Charter Hall
General enquiries