Our ongoing commitment to resilient communities right-arrow
Focus area

Our communities


Throughout FY20, and ongoing

Money Matters

$933,000, of which $500,000 went to bushfire relief and recovery

At the very heart of how we work and what we value lies a fundamental desire to support communities. This year, we answered the call to assist Australian communities affected by drought and the bushfires.


  • The double impacts of the Australian droughts and bushfires prompted us to step up our involvement with communities even further.
  • Through our commitment to Pledge 1%, our people contribute 2,000 hours in volunteering. We donated over 45,000sqm in space valued at $1.9 million for community use. We also donated $933,000 to assist communities.
  • Our community investment approach ensures that we were continuing to engage with communities in the most effective ways.
Resilient Communities

How does it relate to our business objectives?


  • Our philosophy of mutual success is the reason why we joined the international Pledge 1% movement. We leverage a portion of our success to support communities, through our space, time and profits. The more successful we are, the more we can give.
  • We focus our social initiatives on where we can have the greatest impact and influence – increasing the strength of our communities.
Resilient Communities

“When our communities are impacted by natural disasters, there’s a direct effect on all of us. We have an obligation to pitch in and help.

We participate in programs, activities and services where we can touch and feel the impact we’re making. So we don’t just give money. We get involved either volunteering or mentoring or doing a whole range of other activities where we can see the impact we’re making and the difference we’re creating.”


How did we go further?

In response to the devastating bushfires, we contributed $500,000 to community organisations to support them in three ways:


Supporting services that provided immediate bushfire relief to impacted communities


Supporting communities to recover from the impacts of the bushfires


Joining the Property Industry of Australia in the “build back better” programs

What did we do?

Throughout the year we contribute to our communities wellbeing in may ways.

  • Our retail centres and customers raised enough money to enable Rural Aid to deliver approximately 800 large bales of hay (about 27 semi-trailer loads) and 50 precious truckloads of water (approximately 19,000 litres) to 20 affected farming and rural communities.
  • We donated $200,000 to our long-term community partner Australian Red Cross to help with emergency grants, repair grants and injury grants. The funds will also contribute to the Red Cross Bushfire Recovery Program which supports communities over the long journey to recovery.
  • Our people gave generously and we dollar-matched their donations, resulting in $50,000 in donations to the Victorian CFA, South Australian CFS, New South Wales RFS, WIRES and the Australian Red Cross for their relief efforts.
  • Many of our people also asked to volunteer, and we offered them up to 20 days paid leave to do that. These individual efforts were in addition to the investments we make in people’s time as part of our Pledge 1% initiative.
  • In recognition of the long road to recovery for many of the impacted communities, we donated $250,000 to the Foundation for Rural and Regional Renewal (FRRR). This will support the Strengthening Rural Communities program, which provides grants towards enhancing local community infrastructure and to restore and protect natural environments. These grants will be distributed over the next 12 months to help impacted communities determine their own recovery.

FY20 Reporting Suite

At Charter Hall we believe in going above and beyond. In doing more to help our tenants, investors, our people and the communities we operate in realise their full potential.

View our FY20 Reporting Suite