• How do I invest in Charter Hall Group securities?

    Our Group securities are listed on the Australian Securities Exchange (ASX) under the code ‘CHC’. Therefore to purchase or sell securities, you need to contact your broker. If you do not already have a broker, you can call the ASX Broker Referral Service on 1300 300 279 or go to their website: www.asx.com.au

  • What is a stapled security?

    A security that comprises a unit in a trust and a share in a company, linked together so that one cannot be transferred or otherwise dealt without the other. In the case of listed securities, they are jointly quoted on the Australian Securities Exchange (ASX) as stapled securities. Charter Hall investors hold one Charter Hall Property Trust unit and one Charter Hall Limited share ‘stapled’ together and jointly quoted on the ASX under the code ‘CHC’.

  • What is my investment worth?

    The value of your investment in Charter Hall Group can be determined by multiplying the number of securities held by the current security price. The number of securities can be found on your latest distribution advice or CHESS statement. Security price information is available at Security Price or the ASX website at www.asx.com.au.

  • How do I find out the security price of Charter Hall Group?

    Each day, most major Australian newspapers carry the previous day’s closing price for Charter Hall Group securities. It can also be found at Security Price or on the ASX website at www.asx.com.au.

  • What is the distribution policy?

    We make payments to securityholders twice a year in February and August. Security holders can receive their distributions by either direct credit into a nominated bank account or can elect to reinvest their income through the Distribution Reinvestment Plan.

  • Can I reinvest my distribution?

    The Distribution Reinvestment Plan (DRP) allows you to have your distributions reinvested in additional securities in the Group without incurring brokerage, rather than having your distributions paid to you.

    The DRP was reinstated for the 2012/13 interim distribution paid on 26 February 2013. If you have previously elected to participate in the DRP, your election was automatically reinstated. If you have not elected to participate in the DRP or you would like to vary your participation, you can change your election online using the Investor Login facility, or you need to complete a DRP Application or Variation Form available from our registry.

  • When is the next distribution payment from Charter Hall?

    We make payments to securityholders twice a year in February and August.  Please see our calendar for the next distribution payment date.

  • Do I need to give you my tax file number?

    You are not required by law to provide us with your tax file number or exemption. However, if you do not provide your TFN or exemption, withholding tax at the highest marginal rate may be deducted from your distributions. If you have not supplied this information and wish to do so, please contact our registry, your sponsoring broker, or use the Investor Login facility to download the TFN form.

  • When will I receive the annual tax statement?

    Our year-end for tax purposes is 30 June, at which time the components of the distribution are determined. The total annual distribution and tax components are advised in the annual tax statement, mailed to you in August each year. This will include the information you require to maintain your taxation records.

    Should you need a replacement copy of your annual tax statement you can download this online by using the Investor Login facility.

  • If I sell my stapled securities, how do I calculate my capital gains tax?

    Our stapled securities are comprised of two separate assets for capital gains tax purposes (one Charter Hall Limited share and one Charter Hall Property Trust unit). For capital gains tax purposes, you need to apportion the cost of each stapled security and the proceeds upon sale over the separate assets that make up the stapled security. This apportionment should be done on a reasonable basis. One possible method of apportionment is on the basis of the relative net tangible assets of the individual entities which is provided under the Tax Information section of this website.

  • How do I change my address or bank details?

    How you update your address details depends on your individual circumstances. If you have a CHESS-sponsored holding (prefixed with an 'X') you must change your address through your broker. If you have an issuer sponsored holding (prefixed with an 'I') then you can update your address details for individual, joint and company holdings by using the Investor Login facility. 

  • How can I choose to receive investor communications electronically?

    If you have internet access, you can elect to receive your distribution advice, notices of meeting, proxy forms, annual reports and annual taxation statements electronically. This ensures we are providing you with information you need in the fastest, most cost-effective manner possible, while also reducing our environmental impact. Because security and privacy of your details are important, you will always be emailed a link to a secured, encrypted website rather than receiving any attached documents via email. If you wish to set up this facility, you can do so online by signing in to the Investor Login facility or contacting our registry directly for a form to complete.

  • What are the contact details for the registry?

    Link Market Services Limited
    Unit Registry
    Locked Bag A14
    Sydney South NSW 1235

    Telephone (toll free within Australia): +61 1300 303 063
    Telephone (outside Australia): +61 1300 303 063

    Fax: +61 2 8280 7134

    Email: charterhall.reits@linkmarketservices.com.au
    Website: www.linkmarketservices.com.au

Contact

Charter Hall Group Investor Relations

For questions about the Charter Hall Group (ASX: CHC) or Charter Hall Retail REIT (ASX: CQR).

Link Market Services Limited

For information about your Charter Hall Group (ASX: CHC) or Charter Hall Retail REIT (ASX: CQR) securityholding, including tax statements and distributions, please contact our security registrar.

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