View information about your investment

We’re committed to keeping our investors updated on our activities and providing  easy access to information about your investment.

As a fund investor, you can access:

  • Investor Login
    InvestorServe is our secure online facility where you can access information on your holding held by our unit registry, Boardroom. If you aren't registered yet, simply contact the registry. Through InvestorServe you can also elect to receive communications from us electronically - a fast and secure way to stay updated on your investment. 
  • Distributions
    Information on when you will receive your distribution and current and historical distribution information.
  • Tax information
    Information you may need to complete your tax return including how to access your annual tax statement, distribution breakdown and MIT notices for non-residents and custodians. 
  • Frequently Asked Questions
    Find common customer questions - and answers - about the fund and investing.


Investors facing hardship

The Australian Securities & Investments Commission (ASIC) may grant the operators of property funds the ability to provide an early withdrawal mechanism for investors where there is hardship, in preference to other investors.

DOF received special relief from ASIC to pay redemption requests received by unitholders suffering financial hardship. If you qualify for financial hardship, you may be able to access some or all of your investment.

To receive a redemption based on financial hardship, you must meet the conditions of release and there must be sufficient liquid assets available in the fund. Hardship relief can only be permitted in accordance with ASIC guidelines and cover the following circumstances:

  • Severe financial hardship
  • Unemployment 
  • Compassionate grounds 
  • Permanent incapacity 

Hardship requests will only be considered for investors who are private individuals; hardship requests from companies will not be considered.

For information on hardship provisions and how you can apply for a redemption based on financial hardship, please see:

Keep tabs on your investment on BoardRoom's new mobile App

You can now use our registry provider, Boardroom's, App for iPhone and Android users to easily access investment information from a single location, watch webcasts and more. Download the App today.
Click here to find out more